GuidesWho to Call When Someone Dies at Home: Step by Step

Who to Call When Someone Dies at Home: Step by Step

3 sections · Expert-curated · Free

If They Were on Hospice

The hospice nurse will come to the home

They will pronounce the death and comple...

Calling 911 can trigger paramedics to at...

The hospice team is available 24/7 — do ...

If They Were NOT on Hospice

Paramedics or a physician will need to p...

If the death was unexpected, the medical...

This process may take several hours

After the Death Is Pronounced

Call immediate family members personally

Call the funeral home — they will transp...

Do not post on social media until everyo...

Track your progress — assign tasks, check things off, share with family

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If They Were on Hospice

Call the hospice nurse, not 911.

The hospice nurse will come to the home

Tap “Get my plan” above for detailed how-to instructions, questions to ask, and insider tips for this step.

They will pronounce the death and complete paperwork

Tap “Get my plan” above for detailed how-to instructions, questions to ask, and insider tips for this step.

Calling 911 can trigger paramedics to attempt resuscitation

Tap “Get my plan” above for detailed how-to instructions, questions to ask, and insider tips for this step.

The hospice team is available 24/7 — do not hesitate to call at any hour

Tap “Get my plan” above for detailed how-to instructions, questions to ask, and insider tips for this step.

Keep the hospice phone number somewhere visible in the home.

If They Were NOT on Hospice

Call 911 or the attending physician.

Paramedics or a physician will need to pronounce the death

Tap “Get my plan” above for detailed how-to instructions, questions to ask, and insider tips for this step.

If the death was unexpected, the medical examiner may need to be involved

Tap “Get my plan” above for detailed how-to instructions, questions to ask, and insider tips for this step.

This process may take several hours

Tap “Get my plan” above for detailed how-to instructions, questions to ask, and insider tips for this step.

After the Death Is Pronounced

Now contact family and the funeral home.

Call immediate family members personally

Tap “Get my plan” above for detailed how-to instructions, questions to ask, and insider tips for this step.

Call the funeral home — they will transport the body

Tap “Get my plan” above for detailed how-to instructions, questions to ask, and insider tips for this step.

Do not post on social media until everyone close has been told

Tap “Get my plan” above for detailed how-to instructions, questions to ask, and insider tips for this step.

Frequently Asked Questions

Should I call 911 when someone dies on hospice?

No. Call the hospice nurse instead. Calling 911 can result in paramedics attempting CPR or resuscitation, which goes against the patient's wishes and can be traumatic for family members.

How long can a body remain at home after death?

In most states, a body can remain at home for several hours to a day. There is no legal requirement to immediately call a funeral home, though most families do so within a few hours.

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